Instructor with Hospitality Program Logo

The Front Desk Representative Career Path is based on years of experience and curriculum from the American Hotel & Lodging Educational Institute. The path includes a nationally recognized certification as a Professional Guest Service Agent.

The path includes online and classroom instruction, guest speakers, and field trips. Training videos, exercises, and activities round out the training experience.

Follow the Career Path below to complete the entire program, or just pick and choose the courses you want. Contact our helpline staff listed at the bottom of the page for more information. The next set of classes starts soon!


Click the flier to print or download this Career Path

Click the flier to print or download this Career Path


Annette Jones's Avatar

ludmila johnson

hospitality guest service INSTRUCTOR

Ludmila came to us with lots of experience in the Hospitality Industry. She is a Certified Hospitality Instructor (CHI). Ludmila certifies students in Food Service, Housekeeping, and Lodging Guest Service.


Keana Poindexter's Avatar

keana poindexter

RESTAURANT GUEST SERVICE  INSTRUCTOR

Keana is a Certified Professional Foodservice Manager (CPFM) and certifies students enrolled in the food service track who need their SafeStaff FoodHandlers certificate.


Allan Underwood

RESTAURANT GUEST SERVICE  INSTRUCTOR

Allan is a Certified Professional Foodservice Manager (CPFM) and certifies students enrolled in the food service track who need their SafeStaff FoodHandlers certificate.